Home2 Suites - Columbus, RAM Hotels

Room Attendant

Fri, 31 Jul 2026 14:47:25 +0000

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

Clean guest rooms and common areas, including dusting, vacuuming, and changing linens
Perform tasks such as laundry and inventory management
Maintain a clean and organized work area
Report any maintenance issues or damages to the appropriate team members
Follow all safety and sanitation policies and procedures
Other duties as assigned

Qualifications:

Minimum of 1 year of experience as a housekeeper or in a similar role
Strong attention to detail
Ability to multitask and handle a high-volume workload
Ability to work efficiently in a fast-paced environment
Basic math skills

Perks:

Competitive salary
Medical, dental, and vision insurance
401(k) retirement plan (US only), Employer RRSP match (Canada only)
Professional development opportunities
Positive and supportive work environment

Houseman

Wed, 22 Jul 2026 18:34:51 +0000

Who Are We?

RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America, while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!

POSITION: Houseman

JOB SUMMARY

Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service? The houseman performs routine duties of cleaning common areas of the hotel including the front entrance, lobby, public restrooms, breakfast area, elevators, pool, guest hallways, fitness center, employee break room and bathroom and all meeting rooms. The houseman promotes a positive image of the hotel establishment to guests and enjoys assisting our guests with such a pleasant and friendly temperament. If you enjoy anticipating the needs of guests to create that stellar guest experience – this job is for you!

JOB RESPONSIBILITIES

Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests’ inquiries; resolve guests’ complaints to ensure guests satisfaction

Complete all required brand specific training as directed by management; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures

Clean common areas, per hotel standards and training, including but not limited to glass doors, floors, shelves, tables, dishes, walls, elevators, pool areas, fitness center, break rooms, etc.

Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items on the property immediately to management – this includes any item left behind such as a purse, wallet, jewelry, etc.

Perform other tasks as necessary or required to meet or exceed guest satisfaction

PROFESSIONAL EXPERIENCE

High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred)

Excellent customer service skills

INDUSTRY EXPERIENCE

Previous experience in the hospitality industry (preferred)

Previous experience as a housekeeper/room attendant or janitorial services (preferred)

REQUIRED SKILLS

Ability to follow directions and work in a fast-paced environment

Additional training (as required)

Must be flexible to work varied schedules

Good written and oral communication skills

Ability to listen attentively

Must have the physical ability to walk, bend, and stand for long time periods

Must be able to lift up to 40 lbs.

Must adhere to grooming and appearance standards in alignment with uniform

Must be dependable

ESSENTIAL SKILLS

Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure

Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guests needs – be proactive

Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments

BENEFITS

RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.

RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Front Desk Agent

Tue, 14 Jul 2026 14:40:51 +0000

Introduction:

We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

Handle guest check-ins and check-outs, including verifying reservation details and collecting payment
Answer and route calls, including taking messages and transferring calls as needed
Handle a variety of administrative tasks, such as scheduling tours and activities, managing mail and packages, and maintaining accurate records
Ensure that the front desk area is clean and organized at all times
Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns
Other duties as assigned

Qualifications:

Minimum of 1 year of experience as a front desk clerk or in a customer service role
Strong communication and customer service skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and property management systems
Fluency in English is required; additional language skills are a plus

Perks:

Competitive salary
Paid time off
Medical, dental, and vision insurance
401(k) retirement plan (US only), Employer RRSP match (Canada only)
Professional development opportunities
Positive and supportive work environment

General Manager

Mon, 15 Jun 2026 11:36:03 +0000

Introduction:

We are seeking a skilled and experienced General Manager to join our team and oversee the operations of our business. The General Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.

Responsibilities:

Manage the budget and financial performance of the company, including setting goals and monitoring results
Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes
Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations
Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available
Monitor market trends and adapt to changing business needs
Other duties as assigned

Qualifications:

Minimum of 5 years of experience in a management role
Strong leadership and problem-solving skills
Ability to adapt to changing business needs
Excellent communication and customer service skills
Strong financial management skills

Perks:

Competitive salary
Paid time off
Medical, dental, and vision insurance
401(k) retirement plan (US only), Employer RRSP match (Canada only)
Professional development opportunities
Positive and supportive work environment